Terms & Conditions

• This estimate is only valid for 30 days.

• All specifications of works have been worked out from the information that was supplied to us by the customer, therefore it is the customer’s responsibility to ensure the specified goods are up to the customer’s expectations.

• Any variations / additions / delays which are not down to us will alter the estimate; this may be subject to a price change.

• Once works have commenced, if for any reason we are held up waiting and is in the control of the customer which results in us stopping works altogether, there will be a waiting fee of £45.00 per hour pro-rata.

• Any alterations must be agreed in writing prior to commencement of works.

• This quote includes materials and labour unless stated otherwise as a disclaimer. 

• If the customer wishes to purchase their own materials and there is fault with the item which causes delay of works, then there will be an additional charge of £45.00 per hour pro rata.

• Should you accept this estimate and the estimate is over £1000 then please note;

a) a 50% deposit, unless otherwise stated, is required prior to work commencing, another 25% will be required once works have commenced, to be agreed with the customer and the final 25% is required on the day of completion.

• All materials used are the property of A1 Heating and Plumbing Ltd (London) and remain as such until the balance of payment has been cleared.

• All our own installed pipe work is guaranteed for 1 years by ourselves and any parts and/or appliances will have a manufacturers guarantee only. These can vary in length. Leaks on pre-existing pipe work are not covered. The labour to replace or repair a faulty part would be chargeable.

• Whilst every care is made to ensure minimal damage during installation, sometimes damage occurs which cannot be held responsible for, redecoration is down to the customer, unless specified on the quote.

• If we convert the system from tank to mains, we are not liable for any toilet issues that may occur due to water pressure increase. We will also not be held responsible for any leaks on the system that are on existing radiators, pipework or valves.

• During any power flushing there is a risk that a radiator and or pipework if in poor condition, could burst. Although every effort is made to ensure that there are no problems, we cannot be held responsible for the damage that occurs.

• We reserve the right to make any changes in the specification which are necessary to ensure they comply with any applicable safety or statutory requirements.